Warranty repairs of Custom Autosound stereos include a 2 year limited manufacturer’s warranty.  Please contact Vintage Vibes regarding repairs at (800) 671-9755.

Products purchased from Vintage Vibes use the customer’s phone number for invoice and tracking purposes.  No printed invoice is necessary.  A letter stating the reason for the repair, customer’s name, address, phone number and the approximate date of purchase should be included in package with product to be repaired.

Return policy is 14 days from the purchase delivery date of the stereo.  The stereo MUST BE IN ORIGINAL BOX AND IN GOOD CONDITION.  If there is ANY PHYSICAL DAMAGE ON THE PRODUCT IT IS NOT RETURNABLE.  Refund amount does not include actual shipping charge.  This is a cost paid to UPS for shipping the product to the customer and return shipping.    Products should be returned between 30 and 90 days and there will be a 10% restocking fee.  The customer must have PRE-APPROVAL REGARDING REASON OF RETURN.  If the product is older than 90 days it will need to be sent directly to Custom Audiosound for repairs to 1030 W. Williamson Ave., Fullerton, CA  92833.  You can also reach Custom Audiosound at (800) 888-8637 ext. 2.

Note:  If you do not intent to install your stereo within 30 days please take a few minutes to check the fit, bench test, and appearance of the stereo with it arrives.

For additional warranty, repair, returns and refund information contact us at (800) 671-9755.